Q: How do I enable AdNeutralizer on Android?

A: We have created a quick start video exactly for this.
View the video here.

Q: How can I reach you?

A: Please contact us at [email protected] and we’ll get back to you as soon as possible.

Q: I decided I do not want to keep my subscription anymore. How do I cancel it?

A: We are sorry to see you go!
Please contact us at  [email protected]

Q: I didn’t receive a receipt for my order. Can I get one?

A: Absolutely! Paddle and Stripe are our payment processing partners and either their or our support will be able to assist you with this.

Simply email us at  [email protected]

Q: How can I request a refund if I purchased through Paddle?

A: Requesting a refund is easy! Visit https://paddle.net/. Open the chat with Kino, Paddle’s virtual assistant. Simply type “Refund” without quotes in the chat and you will be guided through the refund process.

Q: I wish to request my data or my data to be deleted.

A: We will gladly assist you with this!
Please contact us at  [email protected]