Need Help or Support?

Q: How do I enable AdNeutralizer on Android?

A: We have created a quick start video exactly for this.
View the video here.

Q: How can I reach you?

A: Please contact us at [email protected] and we’ll get back to you as soon as possible.

Q: I decided I do not want to keep my subscription anymore. How do I cancel it?

A: We are sorry to see you go!
Please contact us at  [email protected]

Q: I didn’t receive a receipt for my order. Can I get one?

A: Absolutely! Paddle and Stripe are our payment processing partners and either their or our support will be able to assist you with this.

Simply email us at  [email protected]

Q: How can I request a refund if I purchased through Paddle?

A: Requesting a refund is easy! Visit Open the chat with Kino, Paddle’s virtual assistant. Simply type “Refund” without quotes in the chat and you will be guided through the refund process.

Q: I wish to request my data or my data to be deleted.

A: We will gladly assist you with this!
Please contact us at  [email protected]

Money-Back Guarantee
We're so confident that you won't want to leave AdNeutralizer, we'll give you your money back if you do. No questions asked

During the first 30 days, if you decide AdNeutralizer isn’t for you, we’ll refund your subscription fees in full. Your satisfaction is our top priority, and we’re so confident that you’ll be pleased with our services:

For full information on our Refund and Cancellation Policy including how to cancel please click here

Support contact: [email protected]

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